Privacy

Privacy Policy

The protection of your personal data is a priority for FREIRE & MATOS, LDA, therefore, under Regulation No. 2016/679 of the European Parliament and of the Council, of 27 April 2016 (General Regulation on the Protection of Personal Data), we are pleased to communicate our Privacy Policy, which will inform you of the new rules applicable to the processing of your personal data, your rights, as well as informing you of how you can directly and easily manage your consents.

This Privacy Policy applies exclusively to the collection and processing of personal data carried out by FREIRE & MATOS, LDA.

 

Who are we?

Your data will be processed by FREIRE & MATOS, LDA, a limited liability company with registered office at Bairro Novo, 3 – Avis – 7480-284, registered under the individual number of legal person 515565903, with a share capital of € 5,000.00 (five thousand euros), (hereinafter referred to as FUMEIRO DA VILA).

FUMEIRO DA VILA is responsible for the processing of your personal data, within the meaning of the General Data Protection Regulation (hereinafter referred to as GDPR).

 

What is personal data?

Personal data is any information, of any nature and regardless of its support, including sound and image, relating to an identified or identifiable natural person.

An identifiable person is one who can be identified directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, online identifiers or to one or more elements specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

 

What kind of personal data do we collect?

Within the scope of its activity, FUMEIRO DA VILA will collect and process the personal data necessary for the sale and delivery process of the goods purchased by the Customer, namely name, address, telephone number, email address, payment data, Internet Protocol (IP) address, tax identification number.

 

Why do we process your information?

Your personal data may be collected and processed by FUMEIRO DA VILA for the following purposes:

1. a) compliance with legal obligations to which FUMEIRO DA VILA is subject, namely invoicing of the goods acquired;
2. b) compliance with contractual obligations of FUMEIRO DA VILA, namely for the purposes of the logistical process of delivery of the goods acquired;
3. c) contact and complaint management purposes;
4. d) contact effects, within the scope of FUMEIRO DA VILA’s marketing strategies, with information and commercial communications, namely through the sending of newsletters.

Failure to provide personal data for the purposes set out in paragraphs a) and b) implies the non-compliance, by FUMEIRO DA VILA, of contractual and legal obligations imposed on it, a situation that constitutes a basis for the non-execution of the purchase and sale contract by FUMEIRO DA VILA, without the right to any compensation or compensation.

FUMEIRO DA VILA will inform you of the mandatory nature of the data.

 

What do we process your information for?

The processing of your personal data will be carried out on the basis of the execution of the contract for the purchase and sale of products entered into with FUMEIRO DA VILA, and in strict compliance with legal obligations imposed on FUMEIRO DA VILA, namely in terms of tax legislation (cf. paragraphs b) and c) of paragraph 1 of article 6 of the GDPR).

For the purpose set out in paragraph c) of the previous point, FUMEIRO DA VILA will process personal data, based on a legitimate interest pursued by it, as well as by the Customer (cf. paragraph f) of paragraph 1 of article 6 of the GDPR).

In addition, the lawfulness of the processing of personal data collected for the purpose provided for in paragraph d) of the previous point is based on the consent given by you to FUMEIRO DA VILA for the respective processing (cf. paragraph a) of paragraph 1 of article 6 of the GDPR).

 

How long do we keep your information?

Without prejudice to legal or regulatory provisions or judicial determination to the contrary, the personal data collected will be kept only for the minimum period necessary for the purposes for which it was collected or subsequently processed.

The most relevant retention periods that we have defined for the purposes of using your personal data are as follows:

1. Transaction management – legal term of 10 years;
2. Customer management in loyalty programs – 3 years

iii. Marketing – 2 years (plus current year) since the last interaction;

1. Management of website or platform users – 1 year (plus current year) after the last access;
2. Home deliveries – 2 years;
3. Warranties and after-sales support – 2 years or equal to the warranty period if it is longer;

vii. Registration and proof of transactions for distance contracts – 6 months after the term of the contract;

viii. Service management – 2 years since the last service.

 

To whom may we transmit your personal data?

Eventually, FUMEIRO DA VILA may have to share some of your personal data with other recipients, which include:

1. a) Organisations and/or companies affiliated with FUMEIRO DA VILA, provided that they comply with an equivalent policy on the protection of personal data;
2. b) Public Entities to which FUMEIRO DA VILA is legally obliged to provide information, namely the DGCI – General Directorate of Taxes;
3. c) Subcontractors who provide certain services related to your personal data under the cover of a subcontract and for the sole purpose of providing technical assistance to FUMEIRO DA VILA, which include, but are not limited to, website hosting providers, email and marketing service providers;
4. d) The competent authorities to which FUMEIRO DA VILA is legally obliged to disclose information in the course of legal proceedings, or to detect technical and/or safety problems, such as judicial entities or competent Control Authorities.

     

    Is your data transferred to countries outside the European Union?

    Your personal data, collected by FUMEIRO DA VILA, will not, as a rule, be transferred to any entity established outside the territory of the European Union.

    Exceptionally, and under certain conditions, FUMEIRO DA VILA may transfer your personal data to countries outside the territory of the European Union, in accordance with the applicable legislation, for the purposes of data hosting or storage, technical subcontracting of processing, back-up and retrieval of hosted data, development of services.

    FUMEIRO DA VILA ensures that it will not transfer your personal data to countries that do not guarantee an adequate level of protection, in accordance with the provisions of the GDPR.

     

    What are your rights?

    In accordance with the provisions of the GDPR, you may request, at any time:

    1. a)     access to your personal data: you have the right to obtain confirmation as to whether or not your personal data is being processed and, if so, the right to access your personal data and the information provided for in the GDPR.
    2. b)     the rectification of your personal data: you have the right to obtain from FUMEIRO DA VILA, without undue delay, the rectification of inaccurate personal data concerning you.
    3. c)    the deletion of your personal data: you have the right to obtain from FUMEIRO DA VILA, without undue delay, the deletion of your personal data, and FUMEIRO DA VILA must delete your personal data, without undue delay, when one of the following reasons applies: 1) the personal data are no longer necessary for the purpose for which it was collected or processed; 2) the holder of the personal data withdraws the consent on which the processing of the data is based (when it is based on consent) and if there is no other legal basis for such processing; 3) the data subject objects to the processing and there are no overriding legitimate interests justifying the processing;
    4. d)     the limitation of the processing carried out: you have the right to obtain from FUMEIRO DA VILA the limitation of the processing, if one of the following situations applies: a) contest the accuracy of the personal data, for a period that allows FUMEIRO DA VILA to verify its accuracy; b) the processing is unlawful and the data subject opposes the erasure of the personal data and requests, instead, the limitation of its use; c) FUMEIRO DA VILA no longer needs the personal data for processing purposes, but such data is required by the holder for the purposes of declaring, exercising or defending a right in legal proceedings; d) if it has objected to the processing, until it is verified that the legitimate reasons of FUMEIRO DA VILA prevail over those of the data subject.
    5. e)    the right to object to processing: when the processing is carried out for the purposes of the legitimate interests pursued by FUMEIRO DA VILA, the data subject has the right to object at any time, for reasons related to his or her particular situation, to the processing of personal data concerning him/her. FUMEIRO DA VILA will cease processing personal data, unless it presents compelling and legitimate reasons for such processing and that prevail over the interests, rights and freedoms of the data subject, or for the purposes of declaring, exercising or defending a right in legal proceedings.
    6. f)    the right to data portability: under the terms and conditions defined by law, you have the right to receive the personal data concerning you that you have provided to FUMEIRO DA VILA, in a structured, commonly used and machine-readable format, and the right to transmit this data to another controller without the controller to whom the personal data were provided being able to prevent it, if: a)the processing is based on consent or a contract; and b) The processing is carried out by automated means.

    If the requests submitted are manifestly unfounded or excessive, namely due to their repetitive nature, FUMEIRO DA VILA may (i) demand the payment of a reasonable fee taking into account the administrative costs of providing the information or communications, or taking the requested measures, or (ii) refuse to comply with your request.

    Regarding personal data whose processing by FUMEIRO DA VILA is legitimate in the consent granted by you, you are granted the right to withdraw consent, without the exercise of such right compromising the lawfulness of the processing carried out based on the consent previously given, nor the subsequent processing of the same data, based on another legal basis, as is the case of the fulfillment of a contractual or legal obligation to which FUMEIRO DA VILA is subject.

    You also have the right to file a complaint with the National Data Protection Commission.

     

    How can you object to receiving contacts for marketing purposes?

    Within the scope of the consent given by you, FUMEIRO DA VILA may promote, in particular, actions to disseminate new products or services by telephone, email, mail, SMS, MMS, or any other electronic communications service.

    If you do not want your personal data to be processed, you may object, at any time, to the use of your personal data for marketing purposes, sending informative communications or inclusion in lists or information services.

    For this purpose, you must contact FUMEIRO DA VILA at the following email address geral@fumeirodavila.pt, demonstrating, clearly and unequivocally, this intention, and may also withdraw this consent in the reserved area on the website.

     

    Security and Confidentiality

    We strive to keep your personal data secure, so we apply appropriate technical and organizational measures to ensure a level of security appropriate to the risk of keeping your personal data on file.

    However, the transmission of information via the Internet is not completely secure, and we cannot guarantee the absolute security of the information transmitted through our website, namely by the use of public networks in the transmission of data.

    We also respect the confidentiality of your information. As such, we do not sell, distribute or otherwise commercially make your information available to any third party.

    In view of the above, FUMEIRO DA VILA is committed to keeping your information confidential, in accordance with this Privacy Policy and applicable legislation.

     

    Doubts and Exercise of Rights

    If you have any questions regarding the processing of your personal data, or wish to exercise any of your rights, please contact us at:

    geral@fumeirodavila.pt

    Address: Bairro Novo, 3, Avis, 7480-284 Avis

    Please note that FUMEIRO DA VILA will occasionally update this Privacy Policy, so we advise you to review it periodically to stay up to date.

    Last updated on January 16, 2025.